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Tuesday, February 11 • 11:30am - 12:30pm
Fan Experience for the Instant Gratification Generation

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Consumer preferences are changing. What may have seemed like a concierge service is now perceived as a less than desired customer support experience. Share insights on how to create a great fan experience for online users.

avatar for Karen Warther

Karen Warther

Product Manager, Paciolan

Chris Flores

Assistant AD Ticket Operations and CRM, NC State
avatar for Paul Bezdicek

Paul Bezdicek

Assistant AD of Ticket Operations and Data Analytics, Bowling Green State University

Tuesday February 11, 2020 11:30am - 12:30pm
Newport Coast 1-3

Attendees (21)